Disgruntled Old Mutual client

My fellow citizens, I turned to Hello Peter hoping I would get some answer from Old Mutual after several attempts just to get feed back from them but seems it all been said. So i would like to urge anyone reading this, if you considering taking out a funeral policy or life cover with Old Mutual, please don't. Spare yourself the grey hair, stress, time, money and efforts. I personally prefer Sanlam which is much more transparent and hassle free with claims. How Old Mutual is still in business is something amazing. It took them almost a month to pay out a funeral claim which states clearly pay-out in 24hours after several calls and complaints and no-one of Old Mutual seems to know who and where you are suppose to be assisted.