Discussed service

Their service is really bad, my husband trying to withdraw his provident fund from prev employer, whenever we WhatsApp his details to old mutual the it sais his details are not found, when we sms it is the same story, when we try to phone we are on the phone for long time for them just to press down the phone in his ears, we've went online to submit call backs they never call us back yet all his documents have been submitted. Yet we suffering and waiting for his well earned money that they got paid monthly no questions ask.