Disappointing Service from Old Mutual Inland Estate and Claims Departments

Item: Old Mutual
Rating: 2
Author: Gert S

I'm very disappointed in Old Mutual Inland Estate departments aswell as the Claims Departments for stalling since January 2020 with assisting me with my late Mother's Estate in applying for Executorship and claiming values that I'm waiting now for almost 3 months without feedback from any Claims Departments with values I have to supply to Master of the High Court.

Helpful (0)

Replies (2)

Gert S's updateReviewer Update

17 Aug 2023, 05:02

Hi Mr Carelse, thank you for looking into this matter, I will appreciate urgent attention to this matter as this Estate is long overdue.. The policy nrs is ***5 and ***!

Regards
Gert Strauss
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Gert S's update17 Aug 2023, 05:02

Reviewer Update

Hi Mr Carelse, thank you for looking into this matter, I will appreciate urgent attention to this matter as this Estate is long overdue.. The policy nrs is ***5 and ***!

Regards
Gert Strauss
***

Old Mutual's replyOfficial

17 Aug 2023, 08:16

Good day Gert

Thank you for your update. The complaints assessor will be in touch with you.

Kind regards
Old Mutual Complaints Management

Old Mutual's reply17 Aug 2023, 08:16

Official

Good day Gert

Thank you for your update. The complaints assessor will be in touch with you.

Kind regards
Old Mutual Complaints Management