Disappointing service from Old Mutual

<p>Had a policy for my sisters education. Switched banks last year andinformed old mutual thereof. To date they have failed to deduct monthly installments and have recently notified me that they can no longer maintain the policy and the funds have to be transferred. If thats what i wanted I would not have bothered to take out a policy. I have contacted numerous people regarding this matter, emails, phone calls, I even went so far as to visit a branch and contact my broker. NO ASSISSTANCE RECEIVED TO DATE! Broken promises and no service absolutely unacceptable! Will definitelynot be recommend ing this company to anyone in the future if this is how they service clients.</p>