PT
Percy T
1 reviews | Active since Oct 2019
29 Oct 2024, 14:09
Disappointed with OM
I claimed for a two pot withdrawal on the 23rd of September. Even though they promised to pay within 30 days, I am on day 34 and still no payment. I have been calling for the past 2 weeks with different promises from them and being told that I should expect the money into my account within 2 to 3 days . On the 28th of October there is still no payment .
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
29 Oct 2024, 14:12Good day Percy Thobejane
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply29 Oct 2024, 14:12
Official
Good day Percy Thobejane
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
PT
Percy T's updateReviewer Update
29 Oct 2024, 15:07If there is money to be paid tell me when iam going to get it.If there is nothing say so .You keep telling me its in the final process,. For so long.
PT
Percy T's update29 Oct 2024, 15:07
Reviewer Update
If there is money to be paid tell me when iam going to get it.If there is nothing say so .You keep telling me its in the final process,. For so long.