DS
Dikeledi S
1 reviews | Active since Mar 2024
15 Apr 2025, 11:19
Disappointed service Dobsonville
I’m so disappointed with the bad service I received from Dobsonville branch,a consultant **** to me ,I went to withdraw money from my investment , then she asked me to do an old mutual card so that I can receive the money quicker , it was on the 11-04-2025 till now I haven’t receive money and no one is telling me what’s the hold up,the consultant told me that I’ll get money yesterday till now nothing
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Old Mutual's replyOfficial
15 Apr 2025, 11:34Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply15 Apr 2025, 11:34
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management