MP
Mala P
1 reviews | Active since Dec 2022
17 Jul 2025, 14:30
Disappointed Old mutual Client
I have policies with OM I have earned OM rewards.I am not been given the opportunity to use the rewards at an online store that I prefer. I am forced to buy items I don't require because the rewards expire at the end of July and August. Apparently "no takealot vouchers" it is very disappointing to know that in this challenging time I am asked to buy groceries when I require the appliances at home.
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Old Mutual's replyOfficial
17 Jul 2025, 15:03Hello Mala P, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply17 Jul 2025, 15:03
Official
Hello Mala P, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,