CS
Charlene S
1 reviews | Active since Dec 2019
03 Dec 2024, 11:52
Disappointed Client
Being a client of Old Mutual for more than 26 years, I am deeply disappointed in the rejection and declining of requests made to access my OWN money in an investment. Where is the humanity? What will it take to get MY OWN money from Old Mutual???? At this moment in time, I am seriously contemplating moving my portfolio to another service provider.
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Old Mutual's replyOfficial
03 Dec 2024, 12:01Good day Charlene,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Dec 2024, 12:01
Official
Good day Charlene,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management