PA
Pierre A
1 reviews | Active since Mar 2024
10 Feb 2026, 13:09
Disappointed
Old mutual has been pulling money off my salary slip and I have never been in contact with old mutual or opened any life insurance.
I have been in contact with someone there and they said they will cancel the policy which I did not open, but again, I have almost R500 getting pulled off my account.
Someone is using my details and money is getting pulled off my account for something I don't have.
This has still not been sorted out.
Very disappointed
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Replies (1)
Old Mutual's replyOfficial
10 Feb 2026, 13:59Good day Pierre A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Feb 2026, 13:59
Official
Good day Pierre A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management