JJ
Jacobs J
1 reviews | Active since Jul 2024
25 Apr 2026, 05:07
Disappointed
Do better with ur banking app I needed to log in but could not I had an emergency bt i couldn’t log in it’s frustrating
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
25 Apr 2026, 06:02Good day Jacobs J,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Old Mutual's reply25 Apr 2026, 06:02
Official
Good day Jacobs J,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
JJ
Jacobs J's updateReviewer Update
25 Apr 2026, 09:44The matter has been resolved thank u
JJ
Jacobs J's update25 Apr 2026, 09:44
Reviewer Update
The matter has been resolved thank u
Old Mutual's replyOfficial
25 Apr 2026, 10:32Good day Jacon,
We are so glad to hear this. Thank you for the great feedback.
We are so glad to hear this. Thank you for the great feedback.
Old Mutual's reply25 Apr 2026, 10:32
Official
Good day Jacon,
We are so glad to hear this. Thank you for the great feedback.
We are so glad to hear this. Thank you for the great feedback.