NM
Ntokozo M
1 reviews | Active since Nov 2025
19 Nov 2025, 08:49
Disappointed and furious 😡
This company is a **** . They open policies that you never approved and fail to refund you your money when you request it. I have been to their branches twice now and texted them for a week and all they say is that they are doing investigation or will provide feedback. I really don’t recommend them 😡
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Old Mutual's replyOfficial
19 Nov 2025, 08:56Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply19 Nov 2025, 08:56
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management