KM
Karabo M
1 reviews | Active since Mar 2026
06 Mar 2026, 09:09
Disappointed
I called in and asked for a status to be updated for my tax derivative as its finalized i was told I should just wait 30 days.
I am not asking for a payout just a status to be updated is that hard to do
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Old Mutual's replyOfficial
06 Mar 2026, 10:30Good day Karabo, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Mar 2026, 10:30
Official
Good day Karabo, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management