DT
Dimpho T
1 reviews | Active since Oct 2024
04 Aug 2025, 09:24
Disappointed
I have been waiting for a payout from my mom's policy since last year December. No update from old mutual.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
04 Aug 2025, 09:42Good day Dimpho T, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Aug 2025, 09:42
Official
Good day Dimpho T, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
DT
Dimpho T's updateReviewer Update
11 Aug 2025, 17:47I'm still waiting!!!!
DT
Dimpho T's update11 Aug 2025, 17:47
Reviewer Update
I'm still waiting!!!!
Old Mutual's replyOfficial
11 Aug 2025, 20:01Hi there, we have received your message, and our team will provide you with an update via email.
Thank you.
Thank you.
Old Mutual's reply11 Aug 2025, 20:01
Official
Hi there, we have received your message, and our team will provide you with an update via email.
Thank you.
Thank you.