DISAPOINTED CLIENT

FOR THE PAST 6 MONTHS OLD MUTUAL HAS BEEN MESSING UP MY POLICIES AND THE SAD PART IS THEY DON'T TAKE REPSONSIBILITY FOR THEIR ACTIONS.I HAVE BEEN A CLIENT FOR ABOUT 12 YEARS IF NOT MORE AND THEY ARE NOT EVEN SINCERE WITH THE MESS UP THAT WAS MADE BY THEIR OWN DEPARTMENT. I HAVE TO PHONE OLD MUTUAL TO REPLY TO MY COMPLAINTS EMAIL EVERYTIME I SEND A EMAIL WITH REGARDS TO MY CONCERNS.TO DATE STILL NOT RESOLVED SINCE OCTOBER 2022.THIS IS THE SERVICE I GET FOR BIENG A LONG TIME CLIENT.