Digusting service

Last year around October , i took a policy in your Springs Branch, and when the first premium was deducted it was R500 extra. and then i went back to your branch to have it sorted out and the huy who assisted me gave me some forms which he said i must sign to rectify the first mistake, little did i know that the forms he was making me to sign where for another policy , a new policy that i did not want. <br> So come month end i had the initial policy which the amount was incorrect and i had a new policy that he made me sign without telling me that it was for a new policy, he just said the forms were to amend the inital mistake. <br> I have been to your branch about 100 times to cancel both these policies because i want nothing to do with your organization based on the service i got, but i have not been assisted. Each time i go these i am told that both polices will be cancelled and they are never cancelled. I am sick of going to you branch and not getting help, to this date i have paid instalments amounting to R8500 for polices that i requested must be cancelled!! What the hell do i need to do? Can you sort out this mess or else i am going to the ombudsman!! I am tired of this nonsense<br>