CJ
Charles J
1 reviews | Active since Jul 2013
19 Feb 2025, 07:21
Digital channels don’t work
When I ask for assistance, don’t direct me to your digital channels if they don’t work. Contact me, I’ll send you proof. I’m writing this review because sending you this feedback will undoubtedly result in an automated message directing me to your digital channels/ I have canceled services for less.
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Replies (1)
Old Mutual's replyOfficial
19 Feb 2025, 07:40Good day Charles,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply19 Feb 2025, 07:40
Official
Good day Charles,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,