lS
louisa S
1 reviews | Active since Feb 2013
11 Jun 2021, 14:25
Desperate for Business???
you have the rudest employee that wont give us her name puts the phone down in our ear but yet phoned my helper 3x a day to entice her into a another policy since the child is 19 years old - hallo he has till 21 years to stay on her policy and who do you think you are - I have tried to resolve this as I PAY for the policy but you all want to brush this under the carpet and go back and forwards on FB messenger this is not on!!!
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Old Mutual's replyOfficial
11 Jun 2021, 15:04Dear Louisa S
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply11 Jun 2021, 15:04
Official
Dear Louisa S
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,