TM
Tshepo M
1 reviews | Active since Dec 2020
28 Dec 2020, 10:10
Deplorable service standards
You don't respond to your email services which you so conveniently say we should use, your call centre agents are clueless and your branch employees give out very inconsistent Information. I've had a query for two months and on every consultation I receive very different advice
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Old Mutual's replyOfficial
28 Dec 2020, 11:56Good day
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply28 Dec 2020, 11:56
Official
Good day
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,