TM
Tina M
1 reviews | Active since May 2021
30 Jun 2021, 10:09
Delays and excuses
My sisters and I made a claim on Old Mutual in April till this day there is is a policy they are failing to payout. What angers me is they ask for documents that we already submitted with some kind of excuse
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Old Mutual's replyOfficial
30 Jun 2021, 10:26 Good day Tina
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply30 Jun 2021, 10:26
Official
Good day Tina
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management