MD
Maphelo D

1 reviews | Active since Feb 2023

09 Mar 2023, 08:00

Delayed refund

Based on our previous conversation you spoke about first week of march

Good day

Thank you for your e-mail of 23 February 2023.

I confirm that the mandate has been updated to your Time Bank account. As previously mention the system will automatically refund the premiums to the above account after the clearance period.

The premium for February 2023 can only be refunded in March 2023. I have diarised the matter until the 1st week in March 2023 to ensure refund is processed.

Kind regards

COLEEN AANHUIZEN

Client Relationship Manager I OML Customer Complaints Mutualpark, Pinelands T. +27 (0)21 *** I E. *** I R. --OCM***4--

Old Mutual Logo

Good morning

This is a reminder to generate the refund as it is promised to be reimbursed on first week of March.

Regards Dyani M

0
Replies (2)
MD
Maphelo D's update11 Apr 2023, 10:06
Reviewer Update

This is to depict that sometimes you re**** here to to let people go, this is what her response. J
Good day Maphelo

I refer to my e-mail of this afternoon.

I confirm that the refund was processed and should be available in your bank account within 2 working days.

Kind regards
Good morning

Up until in this stage I have not received any positive response, it simple means you are a bunch of losers and ****s.

OCM***4
MD
Maphelo D's update11 Apr 2023, 10:07
Reviewer Update
It's more than a week now here is the reference OCM***4