HS
Hazel S
1 reviews | Active since May 2015
16 Nov 2018, 16:04
Delayed life cover pay out
Claim submitted in April for life cover still today no payment has been made all I hear from the call center agents is that they waiting for authorization.. Seriously honestly can you take this long.. ********** 6 contact number ********** 526
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Old Mutual's replyOfficial
19 Nov 2018, 09:34Dear Hazel
We received your review of 16 November 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 16 November 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply19 Nov 2018, 09:34
Official
Dear Hazel
We received your review of 16 November 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 16 November 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management