DM
Dorah M
1 reviews | Active since Apr 2025
23 Oct 2026, 11:56
Delayed Investment Processing
Re: Re: *** - REF: [***]- even today they are failing to process my claim
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
23 Oct 2026, 12:31Good day, Dorah M.
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply23 Oct 2026, 12:31
Official
Good day, Dorah M.
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
DM
Dorah M's updateReviewer Update
23 Oct 2026, 12:35Subject: Re: Re: ***B0 - REF: [SARAFC***]
Kindly check the above policy number.
Robyn Noah
Death Claims Administrator
RETAIL RETIREMENT FUND ADMINISTRATION | OMiX Servicing
Section 37C Death Claims (SARAF, NARAF)
DM
Dorah M's update23 Oct 2026, 12:35
Reviewer Update
Subject: Re: Re: ***B0 - REF: [SARAFC***]
Kindly check the above policy number.
Robyn Noah
Death Claims Administrator
RETAIL RETIREMENT FUND ADMINISTRATION | OMiX Servicing
Section 37C Death Claims (SARAF, NARAF)
Old Mutual's replyOfficial
23 Oct 2026, 13:00Hi Dorah, we have responded to you via DM.
Old Mutual's reply23 Oct 2026, 13:00
Official
Hi Dorah, we have responded to you via DM.