KD
Kim D
1 reviews | Active since May 2021
12 May 2021, 09:25
Delayed
I Ann not pleased with Old Mutual (greenlight) I have submitted my claim on Monday and was said it takes 2days to pay out. It’s Wednesday today and no money is reflecting. I need to bury my cousin,I’m grieving and having anxiety at the same time. It’s just not right but every month they recieved their money. Only today I recieved a sms that the money will pay out in 2 days .
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Old Mutual's replyOfficial
12 May 2021, 09:55Dear Kim D
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply12 May 2021, 09:55
Official
Dear Kim D
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management