NM
Nthabiseng M

1 reviews | Active since Jul 2023

08 Jul 2023, 10:17

Delay in funeral claim payout

I have never experienced such bad service like this. The consultants at the branch are rude arrogant and and not helpful. I've lodged a funeral claim on the 20th June 2023 for my dad but I still haven't received payout from them nor even communication

0
Replies (1)
Old Mutual
Old Mutual's reply08 Jul 2023, 10:51
Official
Dear Ntabiseng

We are sorry to hear about your service experienced. We will investigate and contact you directly to assist.
RegardsThabiet MintinOld Mutual Complaints Management