1 reviews | Active since Jul 2016

28 Jul 2016, 09:08

De*****ed by a financial advisor

<p>Hello peter,i had invested with old mutual 12 years ago with a financial by the name of Peter Mokgoetsi from old mutual rustenburg,i payed in 50,000 in absa account, it was suppose to be a 5 year plan ,5 years later the money was not payed because they said they did not see any payment..Mr Mokgoetsi who gave me an account number denied the whole thing,i was told to go get the deposit slip i was given 5 years ago,could not get it.until this day i have not got my 50,00 no call from anybody..Peter Mokgoetsi is unreacheable..</p>

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Replies (3)
Old Mutual
Old Mutual's reply28 Jul 2016, 09:16
Official

Dear Tobs Makhaloza,

Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.

Kind regards

Coleen Aanhuizen

Complaints Management

's update28 Jul 2016, 09:51
Reviewer Update

Thank you so much.Will be waiting for your help,

Old Mutual
Old Mutual's reply01 Aug 2016, 10:07
Official

Dear Tobs

I refer to our telephone conversation this morning. This matter was previously investigated by our Forensics department. They confirmed that this matter was closed in 2012 until they receive the requested information.

We will investigate this matter further on receipt of the outstanding document.

Regards

ColeenAanhuizen

Complaints Management