CP
Candice P
1 reviews | Active since Jul 2010
14 Oct 2020, 12:24
Default listing - no notification
I just got a credit report and it showed that a default listing has been added to my name by Old Mutual Finance. I have made contact with you in 2019 asking a settlement balance and you ignored my emails. I have not received any communication from you and neither a section 129. How can you just list people without notifying them. Please remove this listing from my name with a matter of urgency and email me to make a payment arrangement NO CALLS EMAIL ME!
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
14 Oct 2020, 15:13Hi Candice
Thank you for the review.
We apologise for the inconvenience caused.
We have referred the complaint to our Old Mutual Finance division for investigation and response to you directly.
Regards
Brent Sellidon
Thank you for the review.
We apologise for the inconvenience caused.
We have referred the complaint to our Old Mutual Finance division for investigation and response to you directly.
Regards
Brent Sellidon
Best regards,
Old Mutual's reply14 Oct 2020, 15:13
Official
Hi Candice
Thank you for the review.
We apologise for the inconvenience caused.
We have referred the complaint to our Old Mutual Finance division for investigation and response to you directly.
Regards
Brent Sellidon
Thank you for the review.
We apologise for the inconvenience caused.
We have referred the complaint to our Old Mutual Finance division for investigation and response to you directly.
Regards
Brent Sellidon
Best regards,
CP
Candice P's updateReviewer Update
15 Oct 2020, 13:28I am still waiting I was promised by Robyn in your legal department that she will escalate to her manager to give me a call and no one has got back to me.
CP
Candice P's update15 Oct 2020, 13:28
Reviewer Update
I am still waiting I was promised by Robyn in your legal department that she will escalate to her manager to give me a call and no one has got back to me.