MQ
Mzimasi Q
1 reviews | Active since Nov 2018
23 Nov 2018, 11:09
Deduction without my consent
Old Mutual has been deducting from my persal. Cancelled last but it still deducted last month. An agent told me he was going to check but took out a policy for me without my consent. This unacceptable and *********
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
23 Nov 2018, 17:03Thank you for making us aware of this matter. We want to investigate the unauthourised deduction and request that you kindly reply to our email.
Kind regards
Kareeemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareeemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply23 Nov 2018, 17:03
Official
Thank you for making us aware of this matter. We want to investigate the unauthourised deduction and request that you kindly reply to our email.
Kind regards
Kareeemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareeemah Sulayman
Old Mutual Complaints Management
Old Mutual's replyOfficial
28 Nov 2018, 11:13We tried calling you again but could not get hold of you. Please reply to our email providing us with your salary statement so that we can investigate the matter and provide you with urgent feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply28 Nov 2018, 11:13
Official
We tried calling you again but could not get hold of you. Please reply to our email providing us with your salary statement so that we can investigate the matter and provide you with urgent feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management