ZN
Zintle N
1 reviews | Active since Jan 2024
08 Jul 2025, 11:21
Deducting money from my persal without my knowledge
Old Mutual has once again deducted money from my Persal without my permission. After doing the same thing a couple of weeks ago and apologising. What kind of system are you using where you can’t block me from it forever, because I will NEVEREVER buy your products. The policy was cancelled this morning but this is a plea to remove me from your system. So it doesn’t happen the 5th time.
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Old Mutual's replyOfficial
08 Jul 2025, 11:34Good day Zintle,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply08 Jul 2025, 11:34
Official
Good day Zintle,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management