SD
Solomon D
1 reviews | Active since Feb 2020
30 May 2025, 10:17
decrease of the investment every month
i am not happy with old mutual insurance how they handle my retirement policy, instead of getting interest on your savings of 500 with group scheme and 400 they told me this morning that I have 340 and other money was taken for their administration. Day light roberry I'm taking my money to liberty. Im enough with old mutual
Helpful (0)
Replies (8)0
Replies (8)
Old Mutual's replyOfficial
30 May 2025, 10:30Good Day Solomon themba D, thank you for sharing your concerns.
We sincerely apologise for the experience you've had with your retirement policy. A complaint assessor will contact you within 1 business day to assist you further.
Regards
Old Mutual Complaints Management
We sincerely apologise for the experience you've had with your retirement policy. A complaint assessor will contact you within 1 business day to assist you further.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 May 2025, 10:30
Official
Good Day Solomon themba D, thank you for sharing your concerns.
We sincerely apologise for the experience you've had with your retirement policy. A complaint assessor will contact you within 1 business day to assist you further.
Regards
Old Mutual Complaints Management
We sincerely apologise for the experience you've had with your retirement policy. A complaint assessor will contact you within 1 business day to assist you further.
Regards
Old Mutual Complaints Management
Best regards,
SD
Solomon D's updateReviewer Update
30 May 2025, 10:49you always promise to resolve matters and knowing very well you are not going to do it. What you do best is to rob people their last money to inreach ourselves
SD
Solomon D's update30 May 2025, 10:49
Reviewer Update
you always promise to resolve matters and knowing very well you are not going to do it. What you do best is to rob people their last money to inreach ourselves
SD
Solomon D's updateReviewer Update
30 May 2025, 10:52i lost trust and respect for old mutual, imagine if i had a funeral i wonder what story where you going to tell me not to pay for the furneral
SD
Solomon D's update30 May 2025, 10:52
Reviewer Update
i lost trust and respect for old mutual, imagine if i had a funeral i wonder what story where you going to tell me not to pay for the furneral
Old Mutual's replyOfficial
30 May 2025, 10:55Good day, Solomon.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 May 2025, 10:55
Official
Good day, Solomon.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Best regards,
SD
Solomon D's updateReviewer Update
30 May 2025, 11:00Im waiting for your response
SD
Solomon D's update30 May 2025, 11:00
Reviewer Update
Im waiting for your response
Old Mutual's replyOfficial
30 May 2025, 11:04We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 May 2025, 11:04
Official
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Best regards,
SD
Solomon D's updateReviewer Update
30 May 2025, 11:20I hope so too
SD
Solomon D's update30 May 2025, 11:20
Reviewer Update
I hope so too
Old Mutual's replyOfficial
30 May 2025, 11:26Our team will be in touch.
Best regards,
Old Mutual's reply30 May 2025, 11:26
Official
Our team will be in touch.
Best regards,