KM
Khomotjo M
1 reviews | Active since Oct 2024
18 Nov 2025, 12:34
Debt order technical error
Debt order technical errors, that can affect a policy. A request has been made twice in the branches to rectify the the date but it still persists. Now we are at a point where a 20 year old policy will lapse because of technical errors that are not of our doing.
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Old Mutual's replyOfficial
18 Nov 2025, 13:15Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply18 Nov 2025, 13:15
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,