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Ntombizodwa N
1 reviews | Active since Aug 2023
27 May 2026, 05:39
Debited twice on my bank account without my permission9
They debited twice in my bank for 2 executive months, without my concern and when trying to phone no answer, but if you call to join something you get hold of them, but for accounts and debited nothing, tried them on WhatsUp they told me they'd will reach me via email, still nothing, so I can't reach them but I'm their client. Too bad 👎
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Old Mutual's replyOfficial
27 May 2026, 08:18Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 May 2026, 08:18
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management