LR
Letlhogonolo R

1 reviews | Active since Jul 2021

24 Jan 2024, 09:38

Debited before agreed date

This is the second time that I am being debited before my pay day. I chose to be debited on the 25th of every month for a good reason, but Old Mutual has once again debited me on the 23rd instead.

I'm convinced now that I need to move to a different company.

0
Replies (1)
Old Mutual
Old Mutual's reply24 Jan 2024, 09:41
Official
Good day Letlhogonolo

We confirm receipt of your Hellopeter review.

We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Kind Regards,
  
Old Mutual Complaints Management