Debit Order unpaid fee.

Item: Old Mutual
Rating: 1

<p>When I took my life cover, I did specify that the debit order date should be the 27th or 26th if my actual date falls on the weekend. My bank has charged me R130 for unpaid item. I am not happy that I have this amount taken off my account and I need that cash desperately.</p>

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

29 Jun 2016, 07:21

Hi Philile,

Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.

Kind regards

Belinda Hunt

Complaints Management

Old Mutual's reply29 Jun 2016, 07:21

Official

Hi Philile,

Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.

Kind regards

Belinda Hunt

Complaints Management

's updateReviewer Update

06 Jul 2016, 06:21

Thank you so much Belinda Hunt. I have received my refund on my bank account this morning.

's update06 Jul 2016, 06:21

Reviewer Update

Thank you so much Belinda Hunt. I have received my refund on my bank account this morning.