PT
Precious T
1 reviews | Active since Aug 2019
31 Oct 2024, 12:45
Debit order poor
Old Mutual it's really failing us,I must always call in for a debit order today wen I call in I'm told the policy has lapsed and how does a policy lapse on the 9th when my debit date its last day of the month and when money is always on my account every last day of the month
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Old Mutual's replyOfficial
31 Oct 2024, 12:54Good day P Tefo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply31 Oct 2024, 12:54
Official
Good day P Tefo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,