Debit order for cancelled policies.

As of last year I have been complaining about Old Mutual policies that are all separate and debit separately as I was not receiving salary and the unpaid debit charge were too high. I skipped few of my policies thereafter due to financial circumstances due to Covid. My Old Mutual consultant made me very excited last month when he said there is a new way to merge all policies into one charge and I said let's go for it of-course after asking if that way is sufficient and it won't leave me paying for double policies which he confirmed no. I then immediately saw a debit order of R500 *** which gave me a shock since the new policy was only R300. The R500 debit was then followed my many more old policy debit orders and I couldn't understand what is what. I mailed Old Mutual regarding the policies and there was no answer on the R500 debit. I was then advised to go to the branch and I went to Old Mutual Westgate. There I was told that the new combined policy was just a new policy not replacing anything. I was so ****ed so I decided to cancel all my policies moving over to Capitec cover. I was then given proof of cancellation by the lady who did cancellation for me. Few days after that I was debited again for all old policies that were supposed to have been replaced as well as the new policy that was supposed to be a replacement policy for the rest. I called my bank to ask for reversal since I moved away from Old Mutual and they said I can only reverse from Old Mutual side as there is a stoppage. Today the unknown R500 tried to go off my account again luckily I moved all funds since I am changing the bank too. I therefore humbly request that Old Mutual refund me the R300 + for what was supposed to be the replacement policy as well as all the debit orders for the cancelled policies. I sent an email to GsMenquiries with my complaint and the response is too slow. I therefore decided to come here as I need that money back.