LM
Lebone M

1 reviews | Active since May 2020

06 May 2020, 10:16

Debit order dispute

It's been 2 months now they deducting double of what we agreed on,I send them a message on FB till today no one has bothered to call me.If I die today will they pay my family double????? coz I'm paying for 2 policies.Can someone contact me please or reverse my money.

0
Replies (4)
Old Mutual
Old Mutual's reply06 May 2020, 16:33
Official
Dear Lebone 

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Kareemah Sulayman
Old Mutual Complaints Management

LM
Lebone M's update21 May 2020, 11:48
Reviewer Update
My account was debited double again yesterday, can you please reverse all my monies 'coz this is unacceptable now.
LM
Lebone M's update01 Jun 2020, 13:08
Reviewer Update
Old mutual can you please sort this out assomblief tog
LM
Lebone M's update07 Jul 2020, 11:19
Reviewer Update
what do i have to do to get my money back heeeeee?????Like i'm tired of running after you.A lady called me and said i must email id and 3 month bank statement, I did and i am still waiting.Which ombudsman can i report this company? what they are doing is pure *****