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Boitumelo
1 reviews | Active since Feb 2024
27 Jan 2025, 20:45
Debit order date nightmare
Whenever a debit order date is on a weekend, a nightmare strikes with Old Mutual. Yes it was explained that blah blah they'll aim to debit before or after.. But in reality they NEVER aim to debit before, instead they will debit two working days after the weekend.. Why? When you call, it leads you no where.
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Old Mutual's replyOfficial
28 Jan 2025, 07:23Good day Boitumelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply28 Jan 2025, 07:23
Official
Good day Boitumelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,