CM
Carine M

1 reviews | Active since May 2013

30 Jul 2021, 08:03

Debit Order Date

Good day. Please be so kind and note that my debit order date is not the 29th of a month. Who authorized that a debit order should be deducted on this date ? I am so disappointed in this decision as my salary is only paid on the 31st of each month . I did not give you permission to deduct on the date.Kindly contact me in this regard.

0
Replies (1)
Old Mutual
Old Mutual's reply30 Jul 2021, 08:36
Official
Dear Carine M

We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter. 
 
 Regards
 Thabiet Mintin 
 Old Mutual Complaints Management