Debit order date

Good day

I have requested numerous times for my debit order date to change because my salary date has also changed. This has never been attended to, for the past two months the bank would charge me an amount of R90 for not having sufficient funds into my account for your debit order to go through.

If this happens one more time that my debit order date does not get updated, I want old mutual to pay back the money that I have been charged by the bank urgently. Your administration system is really messed up. And really this is not a way to treat your clients. My Financial Advisor has also tried many times to get this sorted without any success. The way you treat your clients is unacceptable.

I would never recommend Old Mutual to anyone purely because of the poor service I am getting from your company. I still have my policy under you because I've been with you for a long time not because of the service,

I would like this to be sorted ASAP