PM
Petunia M

1 reviews | Active since Mar 2022

27 Feb 2025, 16:08

Debit order date

They debit on the wrong dates before your salary date so that your premiums laps.i call headoffice many times and being send to branch i went there 3 times but same mistajes happens with unathorised debit date .that 2 woman brought cops at branch were not mad

0
Replies (1)
Old Mutual
Old Mutual's reply27 Feb 2025, 16:12
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management