JP
Juliana P
1 reviews | Active since Oct 2017
26 Nov 2025, 09:23
Debit order
Can you please arrange reversal of my money as it's not yet the day for your debit I want my money immediately as I called and was on hold for for than 20 min Because I cannot even reverse it on the banking app
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Old Mutual's replyOfficial
26 Nov 2025, 09:55Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 Nov 2025, 09:55
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management