1 reviews | Active since May 2016
Debit Order Change date
<p>I tried changing my debit order because salaries seems to be reflecting later and because my salary is not reflecting in my account as yet my debit orders are basically lined up to go off as soon as it reflects.I got a call on my mobile from an agent which was very embarrassing., then they called my HR to confirm everything. I find this very embarrassing that if your account is being tracked why do what they did because my HR called me and advised me about the call. I don't appreciate these calls as i pay my accounts. And o call my work place and embarrass me is even worst. And then they still have the cheek to send me sms's saying my account is in arrears when my account is being tracked.</p>
Hi Belinda,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Best regards,
Hi Belinda,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Best regards,
Hi Belinda
Thank you for taking my call.
As confirmed, I do not find an agreement number on record for Old Mutual. I will call you in the morning of 26 May 2016 to confirm the same with you.
Regards,
Brent Sellidon
Best regards,
Hi Belinda
Thank you for taking my call.
As confirmed, I do not find an agreement number on record for Old Mutual. I will call you in the morning of 26 May 2016 to confirm the same with you.
Regards,
Brent Sellidon
Best regards,
Hi Belinda
Thank you for taking my call.
As confirmed, I do not find an agreement number on record for Old Mutual. I will call you in the morning of 26 May 2016 to confirm the same with you.
Regards,
Brent Sellidon
Best regards,
Hi Belinda
Thank you for taking my call.
As confirmed, I do not find an agreement number on record for Old Mutual. I will call you in the morning of 26 May 2016 to confirm the same with you.
Regards,
Brent Sellidon
Best regards,
Hi Belinda
Old Mutual Finance has confirmed that they have made contact with you and apologised for the error and that they have taken the necessary steps to ensure that this error does not occur again. Lungelo has also confirmed that he provided you with his e-mail address should this happen again.
I apologise again for the inconvenience and embarrassment caused.
Kind regards,
Brent Sellidon
Complaints Assessor
Best regards,
Hi Belinda
Old Mutual Finance has confirmed that they have made contact with you and apologised for the error and that they have taken the necessary steps to ensure that this error does not occur again. Lungelo has also confirmed that he provided you with his e-mail address should this happen again.
I apologise again for the inconvenience and embarrassment caused.
Kind regards,
Brent Sellidon
Complaints Assessor
Best regards,