VM
Virginia M
1 reviews | Active since Dec 2015
05 May 2026, 19:00
Debit order
Good day
I have three policies with old mutual group scheme, the debit order for this month has been rejected. I would like to make payment via EFT, kindly assist with the banking details I've sent emails to OLD MUTUAL but I've only received automated responses V Mogwasa
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Old Mutual's replyOfficial
05 May 2026, 19:18Good day Virginia,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2026, 19:18
Official
Good day Virginia,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management