MM
Mapaseka M
1 reviews | Active since Aug 2019
15 Nov 2021, 09:30
Debit Check/Order
It's been 3 months I had tried to stop my insurance with old mutual but they keep making debit orders from my phone. I went to the bank last month and they told me that the money can't be reversed because of some debit check. Please old mutual stop taking money from my account. I don't want the insurance anymore thank you.
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
15 Nov 2021, 09:47 Good day Mapaseka M
We received your review on the 15 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review on the 15 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 Nov 2021, 09:47
Official
Good day Mapaseka M
We received your review on the 15 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review on the 15 November 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
15 Nov 2021, 09:57Good day Mapaseka
We received your review of 15 November 2021.
We are sorry to hear about your service experience. We will investigate this matter and contact you directly to resolve.
We will contact you should we require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 15 November 2021.
We are sorry to hear about your service experience. We will investigate this matter and contact you directly to resolve.
We will contact you should we require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply15 Nov 2021, 09:57
Official
Good day Mapaseka
We received your review of 15 November 2021.
We are sorry to hear about your service experience. We will investigate this matter and contact you directly to resolve.
We will contact you should we require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 15 November 2021.
We are sorry to hear about your service experience. We will investigate this matter and contact you directly to resolve.
We will contact you should we require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,