Debit before the agreed date

Good day

Advise on why did you go debit my account before the pay day? Now I must pay the charges because of your poor decision making? When are you planning to debit my account on the date we agreed upon? Change the debit date to the 2nd. Don't send me to Fourways branch because they are off line.

Stop disrespecting customers after we remained loyal to you after that drama at Stanger.

Respect customers .