RC
Renee C
1 reviews | Active since Jun 2015
04 Jun 2015, 11:40
Death Claim Outstanding since November 2013
The member of an Annuity policy passed away in November 2013. Up to date no money has been paid out. I do not get constructive feedback from Old Mutual SARAF Death Claims Department on the status of the claim. I am aware that there have been objections against the Trustee decision. I keep on sending e-mails receiving a response e.g. \The matter is receiving our attention. We will correspond with you shortly". Getting this standard e-mails since early 2014. If you phone the responsible person"
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Old Mutual's replyOfficial
04 Jun 2015, 12:38Hello RENEEE,
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Old Mutual's reply04 Jun 2015, 12:38
Official
Hello RENEEE,
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman