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zandile W
1 reviews | Active since Apr 2013
20 Apr 2020, 13:13
Death Claim on policy-pathetic service
I have a policy with Old Mutual whereby I covered my mom now I'm trying to claim they won't respond to my messages which contains all the required documents. I can't bury my mom now because of them. Never take this pathetic policy or you want me to take her body and drop it off with you???
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Replies (2)
Old Mutual's replyOfficial
20 Apr 2020, 15:58Dear Zandile
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply20 Apr 2020, 15:58
Official
Dear Zandile
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
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zandile W's updateReviewer Update
21 Apr 2020, 15:04Thank you Old Mutual it's been resolved
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zandile W's update21 Apr 2020, 15:04
Reviewer Update
Thank you Old Mutual it's been resolved