MJ
Mmamosa J
1 reviews | Active since Aug 2018
07 Nov 2023, 13:45
Death claim not paid since 12/10/2023
Death claim since 12/10/2023. No payment as yet, although their staff is friendly and helpful. I'm tired of frequently going to their office.
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Replies (1)
Old Mutual's replyOfficial
07 Nov 2023, 13:55Dear Mmamosa
We are sorry to hear about your service experience. We will investigate the matter and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management
We are sorry to hear about your service experience. We will investigate the matter and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management
Old Mutual's reply07 Nov 2023, 13:55
Official
Dear Mmamosa
We are sorry to hear about your service experience. We will investigate the matter and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management
We are sorry to hear about your service experience. We will investigate the matter and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management