ST
Siphokazi T

1 reviews | Active since Apr 2012

18 Sept 2015, 08:02

Death Claim not paid after 48hrs

death claim (CE806353)submitted on 10/09/2015, still not paid nor i received any comuunication from old mutual. Affidavit submitted on the 11/09/2015. follow up made at the branch on 16/09/2015 but still heard nothing from the death claim dept. Policy numbers, *** & ***

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Replies (1)
Old Mutual
Old Mutual's reply18 Sept 2015, 08:33
Official
Hello Tshiqis,

Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.

Kind regards
Thabiet Mintin
Complaints Management