MV
Mr. Victor
1 reviews | Active since May 2022
14 Nov 2025, 18:47
Death claim
My son died in April 2024 and a death claim was submitted on 2 October 2024. After many emails and telephone calls nothing has happened. I am executor of the estate of Brian Richard Victor, policy number ***8
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Old Mutual's replyOfficial
14 Nov 2025, 19:16Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Nov 2025, 19:16
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management